Amazon vs. Perplexity AI: Why Amazon Demands AI Tool Stop Making Purchases (2025)

Amazon Takes a Stand Against AI Purchases: A Controversial Move

On November 4, 2025, Amazon.com Inc. made headlines by issuing a cease-and-desist order to Perplexity AI Inc., compelling the startup to halt its AI-powered web browsing tool, named Comet, from facilitating online purchases for its users.

This decision by the e-commerce powerhouse has ignited a debate about the implications of Artificial Intelligence in consumer behavior and online shopping experiences.

According to insiders who spoke anonymously, Amazon claims that Perplexity is engaging in computer fraud for not clearly notifying users when Comet is acting in their stead to make purchases. This action is reportedly in violation of Amazon’s established terms of service, raising questions about transparency in AI interactions.

Moreover, the letter alleges that Perplexity's AI tool not only compromises user satisfaction during the shopping process but also introduces potential privacy concerns, giving rise to worries about data security.

But here’s where it gets controversial...

This situation shines a light on the broader implications of AI technology in consumerism. Are startups like Perplexity pushing boundaries that should remain unchallenged, or are they paving the way for new liberties in how we use technology in our daily lives?

As we navigate this emerging landscape, it's essential to ask ourselves: should AI assistants have the autonomy to conduct significant transactions without explicit user consent? We invite you to share your thoughts. Do you agree with Amazon’s stance or do you believe in the innovative potential of AI to transform online shopping? Let’s discuss!

Amazon vs. Perplexity AI: Why Amazon Demands AI Tool Stop Making Purchases (2025)
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